Privacy Policy

Effective Date: January 29, 2025

Inelos LLC ("Inelos," "we," "us," or "our") operates https://inelos.com (the "Site"). This Privacy Policy explains what information we collect, how we use and protect it, and your rights regarding your personal data.

1. Information We Collect

Contact & Demo Request Forms

When you submit a demo request or contact form, we collect:

  • Name
  • Email address
  • Company name
  • Phone number (if provided)
  • Any message or information you include in your submission

Career Application Submissions

When you apply for a position with Inelos, we collect:

  • Name and contact information
  • Resume/CV
  • Cover letter
  • Any other materials you submit as part of your application

Technical Information

When you visit our Site, we may automatically collect certain technical information including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website

We do not use cookies for tracking or analytics purposes. Any technical cookies used are strictly necessary for site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your demo requests and inquiries
  • Communicate with you about our services
  • Evaluate and manage job applications and recruitment processes
  • Maintain and improve our Site
  • Comply with legal obligations and enforce our Terms of Service

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

Service Providers: We use reputable third-party service providers to help us operate our Site and deliver our services, including hosting providers and email communication systems. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: If Inelos is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

  • Demo and contact form submissions are retained while we maintain a business relationship with you or until you request deletion
  • Career applications are retained for recruitment purposes and as required by employment law
  • Technical information is retained only as long as necessary for site operation and security

You may request deletion of your information at any time by contacting us at support@inelos.com.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

  • Encryption in transit (TLS/HTTPS) for all data transmitted to and from our Site
  • Encryption at rest for all stored data
  • Restricted access to personal information, limited to authorized personnel only
  • Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities in accordance with applicable law and within the timeframes required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct any inaccurate or incomplete personal information.

Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

Objection: You may object to our processing of your personal information in certain circumstances.

Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@inelos.com. We will respond to your request within a reasonable timeframe and as required by applicable law.

For California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and categories of third parties with whom we share information.

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: We do not sell personal information. If our practices change, we will update this policy and provide you with an opt-out mechanism.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, contact us at support@inelos.com. We will verify your identity before processing your request.

For Canadian Residents

If you are a Canadian resident, you have rights under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), to access and correct your personal information and to withdraw consent for certain processing activities.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child under 13, please contact us at support@inelos.com.

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Future Platform Access

As our services evolve, we may provide registered users with access to a customer platform or portal. If and when such access becomes available, we will provide additional terms and privacy disclosures specific to platform usage. Any such platform access will be governed by separate agreements executed at the time of service commencement.

11. International Data Transfers

Our Site is operated in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located. By using our Site, you consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy.

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

If we make material changes that significantly affect your rights, we will provide additional notice, such as via email or a prominent notice on our Site.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Inelos LLC
Email: support@inelos.com

We will respond to your inquiry within a reasonable timeframe.

This Privacy Policy was last updated on January 29, 2025.